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Home / About Us / Frequently Asked Questions
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Frequently Asked Questions
Tuesday, 30 August 2011 04:02

How Long Will it Take?

Published in FAQs Written by Administrator
We will return your knives within 24 to 48 hours after we receive them.
Tuesday, 30 August 2011 04:01

Are my knives worth sharpening?

Published in FAQs Written by Administrator
Yes, if you are using them, they better be sharp, no matter the value of the knives.
Tuesday, 30 August 2011 04:01

At what angle will you sharpen my knives?

Published in FAQs Written by Administrator
Different knives different angles. In short if it is a Western made knife such as Wusthoff, Henckels, Sabatier and others,
we will sharpen at 17 degrees primary bevel and add a 20 degrees secondary, if it is a Japanese knife, such as Shun, Global, Kikuichi and others, 17 degrees or thinner. Whatever the knife is, Star will always deliver a Japanese style edge, which we found
being much sharper, easier to maintain and more durable.
Tuesday, 30 August 2011 04:00

Can you sharpen Japanese knives?

Published in FAQs Written by Administrator
Yes, Star sharpening is the recommended knife sharpener for Shun, Kikuichi and other fine brand. Even single bevel sushi knives.
Saturday, 08 January 2011 16:25

How Does it Work?

Published in FAQs Written by Administrator
Very simple we take care of everything!!!! just go online, choose the package you need, we will ship you the box with the packing material, pack your knives (see instruction in the box) put the return label provided on the box, give it to UPS and the next things you know your knives are back very sharp.
Saturday, 08 January 2011 16:17

Can you fix chipped blade or broken tip?

Published in FAQs Written by Administrator
Yes, Star specializes in restoring knives, chipped blades, broken tips, bad sharpening, re-serration. Unfortunately Star does not fix handles, replacing/fixing a handle is pretty much the cost of a new knife.
Saturday, 08 January 2011 16:05

How long will Star sharpening last

Published in FAQs Written by Star Knife Sharpening
Well, it will depend a lot on you, you need to maintain your knives by honing them (see the downloadable flyer). A Japanese style edge is more polished than a regular edge, and more you polish that edge with a ceramic rod or a soft steel and less resistance you have when cutting, making your edge work less thus last longer, with proper maintenance 9 months to a year. Click here for information on Knife Maintenance
Saturday, 08 January 2011 16:00

Can you sharpen serrated knives?

Published in FAQs Written by Administrator
Yes we can, by thinning the back of the teeth, we expose more of the teeth with a thinner edge the knife become sharper. If the teeth are worn out we will recreate a serration.